Accessibility statement for Register of Regulated Food and Feed Products for Great Britain and Register of regulated product applications
This accessibility statement applies to the following websites:
These websites are run by the Food Standards Agency. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website?
This website is accessible and compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. Any updated information on any non-accessible content found in future will be included in a non-accessible content section of this statement.
Feedback and contact information
If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille:
- Email fsa.communications@food.gov.uk
- Phone our Helpline: 0330 3327149 (open 9 am until 5 pm, Monday to Friday)
We'll consider your request and get back to you in 10 days.
Reporting accessibility problems with this service
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:
- Email fsa.communications@food.gov.uk
- Phone our Helpline: 0330 3327149 (open 9 am until 5 pm, Monday to Friday)
Read tips on contacting organisations about inaccessible websites .
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
Technical information about this website’s accessibility
The Food Standards Agency is committed to making its website and services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
Preparation of this accessibility statement
This statement was prepared on 12 June 2025. It was last reviewed on 12 June 2025.
This website was last tested in October 2024. The test was carried out by a third party on behalf of the Food Standards Agency.
We evaluated the website’s accessibility by testing key user journeys using a range of tools and methods. Primary tools included Wave, Lighthouse, Colour Checker and IBM Equal Access for comprehensive assessments. Additional testing involved the Open CC Checker plugin, Chrome High Contrast extension, and zooming to 400% to simulate magnification without relying on the magnifier. Screen reader compatibility was verified using the Screen Reader Chrome extension, Apple VoiceOver, and NVDA on selected service pages and key navigation paths via AssistiveLabs.